Outage in Alert Logic

WAF configuration page not loading for MDR customers | US-East

Resolved Minor
September 25, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue that may be impacting the availability of the WAF configuration page in the Alert Logic MDR Console for customers in US-East-1. We will provide an update as soon as we have more information.
Components affected
Alert Logic Web Application Firewall Alert Logic console
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/25/2023 05:34PM

The issue affecting WAF configuration page has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact support@alertlogic.com.

MONITORING 7 months ago - at 09/25/2023 03:50PM

We have implemented a fix for the issue affecting the WAF configuration page and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.

INVESTIGATING 7 months ago - at 09/25/2023 03:15PM

We are currently investigating an issue that may be impacting the availability of the WAF configuration page in the Alert Logic MDR Console for customers in US-East-1. We will provide an update as soon as we have more information.

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