Is Alert Logic Down?

Alert Logic status is operational

Are you having problems?

Users are not reporting problems in Alert Logic

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Alert Logic problems reported by users

This chart provides user-reported problems for Alert Logic in the last 12 hours. It's a collection of user reports from different sources.

Latest Alert Logic Outages

We continuously monitor the official Alert Logic status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Alert Logic outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
128 Days since last incident

Minor Resolved · 4 months ago · lasted 5 minutes

New Agent Connections to IDS Appliances | All Regions

We have identified an issue where newly provisioned Agents or those Agents attempting to re-establish connection are currently unable to connect to IDS Appliances. We are aware of the root cause and are working to resolve the issue.

Minor Resolved · 5 months ago · lasted about 1 hour

Alert Logic Console

We are aware of users experiencing intermittent issues when interacting with several components of the Alert Logic Console. We have identified the root cause of the issue and are working to restore the user experience.

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Major Resolved · 5 months ago · lasted 11 minutes

Alert Logic Console Login Issues

A scaling issue with a subsystem that controls the Alert Logic Console has been identified. This is currently impacting Console, Service Desk and the ability for Support and SOC teams to respond to requests. Engineering teams are implementing the fix and will be resolved soon.

Minor Resolved · 6 months ago · lasted about 1 hour

Incidents not being displayed in the Console | US-East

We are aware of an issue affecting the display of incidents in the Alert Logic Console for customers in the US-East region. We have identified the root cause and are working towards deploying a fix. All incidents are being correctly created, stored, and escalated; and only the viewing of incidents in the Console is affected. As a workaround, users can navigate to the URL's sent within notifications to view incidents. We will post further updates as they are available.

Minor Resolved · 6 months ago · lasted 18 minutes

Degradation to Alert Logic Console | All Regions

We are aware of degradation to the Alert Logic Console. Users attempting to access the Console may experience intermittent issues with access and/or functionality. We will post further updates as they are available.

Minor Resolved · 6 months ago · lasted 19 minutes

Incident data formatting | All regions

We are currently investigating an issue with an internal service, which is intermittently causing incidents to render details, such as title, description, and recommendations, incorrectly. This is visible via the Alert Logic Console and email notifications.

Minor Resolved · 7 months ago · lasted 5 minutes

Endpoint Protection Console | US-East

We are currently investigating an issue where Endpoint Protection pages are intermittently loading in the Alert Logic Console for customers in the US-East Region.

Alert Logic Components Status

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Frequently Asked Questions

Is Alert Logic down right now? What is Alert Logic current status?
Alert Logic seems to be up and running. We've updated the status 1 minute ago.
Was Alert Logic down today?
Alert Logic is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Alert Logic, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Alert Logic and need support?
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