Outage in AlertSite

Consoles and REST APIs availability

Resolved Minor
June 06, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Issues may be experienced while accessing the UXM and 1.0 consoles and REST APIs. Monitoring and alerting is not affected by this disruption.
Components affected
AlertSite REST API - JSON AlertSite UXM Dashboard AlertSite REST API - ReportsAPI AlertSite UXM Account Summary AlertSite UXM Document Manager AlertSite REST API - XML AlertSite 1.0 Console
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/06/2023 09:27PM

All console and API availability and monitoring result data delays have been resolved.

MONITORING almost 2 years ago - at 06/06/2023 05:48PM

A fix has been implemented and we are observing the results.

A temporary delay in monitoring result data may be experienced when viewing monitoring data in the dashboards and REST APIs.

Real-time monitoring was not affected by this outage.

IDENTIFIED almost 2 years ago - at 06/06/2023 05:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 06/06/2023 04:51PM

Issues may be experienced while accessing the UXM and 1.0 consoles and REST APIs. Monitoring and alerting is not affected by this disruption.

Latest AlertSite outages

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Denver, CO Monitoring Location Issue - 14 days ago
Delayed AlertSite Dashboard Data - 17 days ago
Delayed AlertSite Dashboard Data - about 1 month ago

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