Outage in Altapay
High decline rate on Dankort via Nets
Resolved Minor
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Outage Details
Components affected
Altapay ProcessingLatest Updates ( sorted recent to last )
This incident has been resolved.
Nets has implemented the fix and we see that Dankort Secured by Nets is working again and that transactions are accepted.
Nets has identified the issue being related to an upgrade of Dankort Directory Server. A fix is currently being prepared
We see that Dankort are declined in 3DS verification with error message:
3DS Decline: Could not request card ranges
We are in contact with Nets to have the issue solved.
We are currently investigating this issue.
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