From 7:19 AM to 12:35 PM PT on May 2nd, 2023, our data processing component encountered a delay of up to 1 hour and 42 minutes, which is reflected in our charts, cohorts, and export integrations. There was no loss of data during this incident, and our customers do not need to take any further action.
The issue was caused by a large volume of writes to one of our databases, hence we have implemented an aggregation/throttling mechanism to prevent it from happening again in the future.
We have deployed a fix and monitoring the system to clear the backlogged data.
From 7:19 AM PT May 2nd 2023, our data processing component is experiencing a latency up to one hour and ten minutes. We have identifies the issue and working on deploying a fix.
We expect no data loss during this window and further actions are not required from our customers.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with