Outage in Articulate

Content Library 360: Videos Not Loading

Resolved Minor
April 11, 2024 - Started 22 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Hi Content Library users! We are finding that videos aren’t displaying when searching in the Content Library. Our team is investigating the issue and will update you when videos are back up and running. Sorry for the inconvenience!
Components affected
Articulate Content Library 360
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/11/2024 09:09PM

This incident has been resolved! Sorry for the inconvenience.

MONITORING 21 days ago - at 04/11/2024 06:55PM

Content Library video thumbnails are loading normally again, and we’re monitoring the situation carefully.

INVESTIGATING 22 days ago - at 04/11/2024 05:13PM

Hi Content Library users! We are finding that videos aren’t displaying when searching in the Content Library. Our team is investigating the issue and will update you when videos are back up and running. Sorry for the inconvenience!

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