Articulate Status

Resolved Customers may be unable to purchase new Articulate 360 subscriptions or add seats to their accounts

We're currently investigating an issue impacting customers who are purchasing new Articulate 360 subscriptions or adding seats to their existing subscriptions. We're sorry for the trouble and we'll keep you posted!

Resolved Rise 360: Learner Quiz Results not Loading

Learners could get stuck on a quiz results page if they navigate away from the quiz while taking it. This behavior applies to courses that have been exported or shared since May 6. We’re investigating the issue, and we’ll keep you posted. We’re so sorry for the trouble!

Resolved Customer may see an error message when adding seats in Account Management

We are investigating an issue impacting customers adding seats to their Articulate 360 account. We're sorry for the trouble and will keep you updated.

Resolved Articulate 360: Review 360 and Rise 360 Issue

Hi there, Articulate 360 users. Some content may not load correctly in Review 360 right now. Also, Rise 360 courses with custom fonts are currently not displaying properly in some browsers. We'll keep you posted on our progress fixing this issue.

Resolved Articulate 360: Rise 360 may time out for some user

Hi there, Articulate 360 users. Right now, some folks using Rise 360 may encounter timeouts, and we're looking into what's gone wrong. If you're encountering timeouts, please hold off on any further changes to avoid losing any of your work. We'll keep you posted as soon as we have an update.

Resolved Articulate 360: Uploading to Review 360 is unavailable

We’re having an issue with Review 360 right now, and you won’t be able to upload content. We're investigating the cause of the problem, and we’ll let you know as soon as we have an update. We're so sorry for the trouble!

Resolved Articulate 360: Publishing from Rise 360 is unavailable

Hi there, Articulate 360 users. Right now, you won't be able to publish from Rise 360 to Review 360 or for learning management systems (LMS). We're looking into what's going on, and we're so sorry for the trouble.

Resolved Rise 360 may be unavailable

Hi there, Articulate 360 users. Rise 360 may be intermittently unavailable for some users right now, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.

Resolved Rise 360 Degraded Performance

Our team is currently investigating degraded performance in Rise 360. We're so sorry for the trouble and we'll keep you updated.

Resolved Articulate Online is unavailable

Articulate Online is currently unavailable, and we're looking into what's gone wrong. We're so sorry for the trouble, and we'll keep you posted on our progress.