This chart provides user-reported problems for Articulate in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Articulate status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Articulate outages and possible affected you.
Minor Resolved · 19 days ago · lasted about 3 hours
Live Chat is Temporarily Unavailable
Our live chat feature isn't working as expected right now. If you have a support question, you can reach us through our support case form (https://articulate.com/support/contact/case) or by emailing [email protected] You can reach our sales team by emailing [email protected] We are here and ready to answer your questions!
Minor Resolved · 24 days ago · lasted about 8 hours
E-Learning Heroes: The discussion and article search function is showing an error
Hi folks. When trying to search in E-Learning Heroes, you'll see an error page that something went wrong. We're working to identify and fix this issue. We're sorry for the trouble!
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Maintenance Resolved · 25 days ago · lasted about 2 hours
Articulate.com: Marketing site, Support articles and case submission forms are unavailable
Right now you might run into an error when you attempt to start a trial, make self-service purchases, search for a support article and submit a support case. We're working to figure out what went wrong, and we'll update you as soon as possible. Sorry for the trouble.
Minor Resolved · about 1 month ago · lasted about 23 hours
Articulate 360 emails are delayed
Emails from Articulate 360 are currently delayed due to an issue with our third party mail service. As soon as we have more information and a timeframe for a resolution, we'll let you know.
Minor Resolved · about 1 month ago · lasted about 1 hour
Articulate 360: Customers may see errors in Account Management
Adding seats and purchasing online is currently unavailable. We're working on resolving this as soon as possible. Sorry for the trouble!
Maintenance Resolved · about 2 months ago · lasted about 1 hour
Review 360: Review 360 is currently experiencing degraded performance
Review 360 is currently loading slowly and sometimes timing out or showing the "you're offline" banner. We’re investigating it and will let you know as soon as we have more information. We’re so sorry for any trouble.
Minor Resolved · 2 months ago · lasted about 1 hour
Rise 360: Dashboard is not loading.
You may have seen that the Rise 360 course dashboard was not loading. We’ve resolved the issue, and we’re monitoring the situation carefully. We’re sorry for the interruption!
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