Outage in Articulate

AI Images: Unable to generate images

Resolved Minor

March 06, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

The AI Images feature in Articulate 360 products experienced an outage that prevented creators from generating images using the AI functionality. The incident lasted 4.3 hours, during which users were completely unable to access the image generation service. A fix was implemented and the service was restored to normal operation, with continued monitoring to ensure stability.

We’re investigating an issue impacting AI image generation in Articulate 360 products. Creators are currently unable to generate images using AI Images. We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/06/2026 06:59PM

This incident has been resolved.

MONITORING 1 day ago - at 03/06/2026 05:58PM

A fix has been implemented for the issue impacting AI image generation across Articulate 360 products.
Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.

IDENTIFIED 1 day ago - at 03/06/2026 05:42PM

We’ve identified the issue impacting Image Generation. Our team is continuing to investigate this. Thank you for your patience.

INVESTIGATING 1 day ago - at 03/06/2026 04:43PM

We are continuing to work on a resolution for this issue.

INVESTIGATING 1 day ago - at 03/06/2026 03:44PM

We are continuing to work on a resolution for this issue.

INVESTIGATING 1 day ago - at 03/06/2026 02:44PM

We’re investigating an issue impacting AI image generation in Articulate 360 products. Creators are currently unable to generate images using AI Images.
We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.

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