Outage in Articulate
AI Assistant: Issues generating AI audio in Rise 360
Resolved MinorIncident Report
Summary AI Generated
Articulate's AI audio generation feature in Rise 360 experienced a malfunction where clicking "Generate Speech" caused scripts to disappear without producing audio. Users also reported being unexpectedly logged out and unable to log back in due to authentication errors, requiring password resets to regain access. The issue was mitigated after 1.5 hours and fully resolved following a monitoring period.
We’re investigating an issue affecting AI audio generation in Rise 360. After clicking “Generate Speech,” the script may disappear and no audio is generated. We’ll share updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 03/20/2026 07:10PM
The issue affecting AI audio generation in Rise 360 has been resolved. Audio generation is now working as expected.
MONITORING
12 days ago - at 03/20/2026 05:46PM
A mitigation has been implemented for the issue affecting AI audio generation in Rise 360. Audio generation is now working again, and we’re monitoring to ensure continued stability.
INVESTIGATING
12 days ago - at 03/20/2026 05:40PM
We’re investigating an issue affecting AI audio generation in Rise 360. After clicking “Generate Speech,” the script may disappear and no audio is generated. We’ll share updates as we learn more.
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