Outage in Articulate
Articulate 360: Delayed provisioning for users signing in to Articulate 360 with SSO
Resolved MinorIncident Report
Summary AI Generated
Articulate 360 experienced delayed provisioning for users signing in with SSO, preventing affected users from seeing their expected access immediately. The Account Management component was impacted for 5.6 hours. The issue was fixed and provisioning returned to normal operation, with monitoring continued to ensure system stability.
We’re investigating an issue that delays provisioning for some users signing into Articulate 360 with SSO.
Impacted users may not see the expected access right away. We’ll share an update as soon as we know more.
Components affected
Articulate Account ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/06/2026 01:40AM
This incident has been resolved.
MONITORING
1 day ago - at 05/05/2026 08:52PM
We’ve fixed the issue that caused delays when provisioning users through SSO in Articulate 360.
Provisioning is now working as expected. Some users may still notice short delays as systems fully catch up.
We’re continuing to monitor the performance to ensure everything remains stable.
INVESTIGATING
1 day ago - at 05/05/2026 08:08PM
We’re investigating an issue that delays provisioning for some users signing into Articulate 360 with SSO.
Impacted users may not see the expected access right away. We’ll share an update as soon as we know more.
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