Outage in Articulate
Rise 360: Audio and Video Stuck in Processing
Resolved MinorIncident Report
Summary AI Generated
Rise 360 experienced an issue where audio and video files became stuck in processing, preventing users from completing their content creation workflows. The incident affected the Rise 360 component for 2.5 hours. The engineering team implemented a fix and monitored the system until normal processing functionality was fully restored.
We’re investigating an issue in Rise 360 where audio and video are stuck in processing. Our team is working to identify the cause and restore normal functionality. We’ll share updates as we learn more.
Components affected
Articulate Rise 360Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 04/25/2026 01:07AM
This incident has been resolved.
MONITORING
about 23 hours ago - at 04/24/2026 11:57PM
A fix has been implemented, and we’re monitoring to ensure processing is completing successfully.
INVESTIGATING
1 day ago - at 04/24/2026 10:39PM
We’re investigating an issue in Rise 360 where audio and video are stuck in processing. Our team is working to identify the cause and restore normal functionality. We’ll share updates as we learn more.
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