Rise 360 experienced degraded performance for 2.2 hours, causing slow, unresponsive behavior when users attempted to open or edit courses. The service team implemented a fix that restored normal performance and continued monitoring to ensure system stability. The incident was fully resolved with Rise 360 operating normally.
This incident has been resolved. Rise 360 is now operating normally.
We’ve implemented a fix for the issue causing degraded performance in Rise 360.
Creators should now see improved performance when opening and editing courses. We’re continuing to monitor the system to ensure everything remains stable.
We’re seeing degraded performance in Rise 360. Some Creators may notice that parts of Rise are slow, unresponsive, or not working as expected when opening or editing courses.
We’re investigating the issue now and working to identify the cause.
We’ll share an update as soon as we have more details. If you need help in the meantime, reach out to our support team at support@articulate.com
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