Outage in Articulate

Rise 360: Degraded Performance

Resolved Minor

March 25, 2026 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Rise 360 experienced degraded performance for 2.2 hours, causing slow, unresponsive behavior when users attempted to open or edit courses. The service team implemented a fix that restored normal performance and continued monitoring to ensure system stability. The incident was fully resolved with Rise 360 operating normally.

We’re seeing degraded performance in Rise 360. Some Creators may notice that parts of Rise are slow, unresponsive, or not working as expected when opening or editing courses. We’re investigating the issue now and working to identify the cause. We’ll share an update as soon as we have more details. If you need help in the meantime, reach out to our support team at support@articulate.com

Components affected

Articulate .com

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Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 03/25/2026 08:54PM

This incident has been resolved. Rise 360 is now operating normally.

MONITORING 29 days ago - at 03/25/2026 07:54PM

We’ve implemented a fix for the issue causing degraded performance in Rise 360.

Creators should now see improved performance when opening and editing courses. We’re continuing to monitor the system to ensure everything remains stable.

INVESTIGATING 29 days ago - at 03/25/2026 06:47PM

We’re seeing degraded performance in Rise 360. Some Creators may notice that parts of Rise are slow, unresponsive, or not working as expected when opening or editing courses.
We’re investigating the issue now and working to identify the cause.
We’ll share an update as soon as we have more details. If you need help in the meantime, reach out to our support team at support@articulate.com

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