Outage in Articulate
AI Images: Unable to generate images.
Resolved MinorIncident Report
Summary AI Generated
Articulate 360's AI image generation feature experienced an outage that prevented creators from generating images using the AI Images functionality. The issue affected all Articulate 360 products and lasted approximately 1.7 hours. The problem was resolved through a implemented fix, with the service returning to normal operation and continued monitoring to ensure stability.
We’re investigating an issue impacting AI image generation in Articulate 360 products.
Creators may be unable to generate images using AI Images.
We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 04/08/2026 11:27AM
The issue has been fixed, and image generation is now working as expected.
MONITORING
about 19 hours ago - at 04/08/2026 10:08AM
A fix has been implemented for the issue impacting AI image generation across Articulate 360 products.
Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.
INVESTIGATING
about 19 hours ago - at 04/08/2026 10:06AM
A fix has been implemented for the issue impacting AI image generation across Articulate 360 products.
Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.
INVESTIGATING
about 19 hours ago - at 04/08/2026 09:45AM
We’re investigating an issue impacting AI image generation in Articulate 360 products.
Creators may be unable to generate images using AI Images.
We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.
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