Outage in Articulate
Rise 360: AI audio workflow not loading
Resolved MajorIncident Report
Summary AI Generated
The AI audio workflow in Rise 360 failed to load for 4.4 hours due to third-party request timeouts, preventing creators from generating or editing AI audio content. Articulate worked with their provider to resolve the timeout issue. The incident was fixed and monitored before being fully resolved.
We’re investigating an issue where the AI audio workflow isn’t loading in Rise 360.
Creators may see the workflow fail to load due to a third party request timing out. As a result, AI audio can’t be generated or edited right now in Rise 360.
We’re working with our provider to resolve the timeout and restore functionality. We’ll share another update as soon as we have more information.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/25/2026 07:28PM
This incident has been resolved.
MONITORING
2 months ago - at 02/25/2026 04:36PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 02/25/2026 03:10PM
We’re investigating an issue where the AI audio workflow isn’t loading in Rise 360.
Creators may see the workflow fail to load due to a third party request timing out. As a result, AI audio can’t be generated or edited right now in Rise 360.
We’re working with our provider to resolve the timeout and restore functionality. We’ll share another update as soon as we have more information.
Latest Articulate outages
Rise 360: Audio and Video Stuck in Processing - 6 days ago
Articulate 360 Desktop App: Creators can’t sign in - 9 days ago
AI Images: Unable to generate images. - 23 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
