Outage in AskCody

Slow load on add-ins and Onscreen products.

Resolved Minor
November 28, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC. Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed. We are currently monitoring, but all performance is currently back to normal.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/28/2022 12:41PM

All performance has been normal since the fix was deployed.
The issue has been resolved.

MONITORING over 1 year ago - at 11/28/2022 08:57AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 11/28/2022 08:57AM

We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC.
Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed.
We are currently monitoring, but all performance is currently back to normal.

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