Outage in AskCody
Slow Load Times
Resolved MinorIncident Report
The load times across the EU side of the platform are currently slow, and you may experience timeout errors.
It is our understanding this is not related to the Major Outage experienced yesterday.
We are currently implementing a fix and expecting results shortly.
Components affected
AskCody Outlook Add-in AskCody Outlook Add-in AskCody Outlook Add-in AskCody Room Management Portal AskCody Meeting Services Portal AskCody Visitor Management Portal AskCody Check-in kiosk AskCody Meeting Dashboards AskCody Room Displays AskCody Mobile App (iOS) AskCody Workplace CentralTrusted by 1,000+ teams
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INVESTIGATING
over 3 years ago - at 01/20/2023 07:26AM
The load times across the EU side of the platform are currently slow, and you may experience timeout errors.
It is our understanding this is not related to the Major Outage experienced yesterday.
We are currently implementing a fix and expecting results shortly.
Latest AskCody outages
[Global]: Partial Outage - On-prem exchange connections. - 18 days ago
[Europe] Partial Outage - AskCody Services - 25 days ago
[North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s] - 8 months ago
Degraded EWS integration - 9 months ago
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