Outage in Assignar

Data Analytics - Data refresh delays

Resolved Minor
November 14, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We have identified an issue which is causing delays in the refresh of data to our "Data Analytics" services within the Assignar Dashboard. There is no impact to the "Reporting" functionality. The data refresh impact is only to the "Data Analytics" services. We are actively working on resolving the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/15/2022 02:08AM

All services are now back to normal operations. This incident has been resolved.

MONITORING over 2 years ago - at 11/15/2022 12:15AM

A fix has been implemented, and successful synchronization of data to the Data Insights services has been restored.

We will continue to monitor the situation, and expect all data will be up to date within the next 15-20 minutes.

Thank you for your patience while we resolved this issue.

IDENTIFIED over 2 years ago - at 11/14/2022 08:42AM

Thank you for being so patient as we continue working with our data sync service provider to resolve the issue.
A fix is currently being tested and will be rolled out as soon as possible.

IDENTIFIED over 2 years ago - at 11/14/2022 04:04AM

We are continuing to work with our data sync service providers to resolve the issue causing sync delays in our Data Insights service.

IDENTIFIED over 2 years ago - at 11/14/2022 01:42AM

We have identified an issue which is causing delays in the refresh of data to our "Data Analytics" services within the Assignar Dashboard.

There is no impact to the "Reporting" functionality.
The data refresh impact is only to the "Data Analytics" services.

We are actively working on resolving the issue.

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