Outage in Assignar

Assignar Insights reporting slow and reports failing

Resolved Major
October 14, 2024 - Started 2 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are aware of an Insights reporting issue affecting our users. Insights reports are running slowly and, in some cases, failing to load at all. The team is working on resolving this issue as soon as possible and apologises for the impact it has had on customer operations.
Components affected
Assignar Insights
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/14/2024 11:08PM

This Insights reporting issue has been solved; the service is operating as usual.

MONITORING 2 months ago - at 10/14/2024 03:30AM

A fix has been implemented, and Insights services have been restored.
The team will continue to monitor for any further issues.

IDENTIFIED 2 months ago - at 10/14/2024 12:15AM

We are aware of an Insights reporting issue affecting our users. Insights reports are running slowly and, in some cases, failing to load at all.

The team is working on resolving this issue as soon as possible and apologises for the impact it has had on customer operations.

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