Customer Invoicing Issue

The issue affecting the Customer Invoicing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 22:00 GMT on 8/18/2023
Reported End Time: 00:52 GMT on 8/19/2023

Impact: Customers are now able to use the Customer Invoicing as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16603182

A fix has been implemented and we are monitoring closely to ensure the issue is fully resolved.

Impact: The issue has been mitigated and customers are now able to use the Customer Invoicing as expected.

Reported Start Time: 22:00 GMT on 8/18/2023

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16603182

We have identified the issue affecting the performance of the Customer Invoicing and we appreciate your patience as we work urgently to implement a mitigation.

Impact: Users may experience issues with creating and paying invoices.

Reported Start Time: 22:00 GMT on 08/18/2023

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16603182

Authorize.net is aware of an issue that is currently affecting Business Center invoicing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with creating and paying invoices.

Reported Start Time: 22:00 GMT on 8/18/2023

Next Update: Within 30 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16603182