Merchant and Partner Interface Access Issue

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time:18:59 GMT on 11/2/2023
Reported End Time: 19:35 GMT on 11/2/2023

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC1714337

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time:18:59 GMT on 11/2/2023
Reported End Time: 19:35 GMT on 11/2/2023

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC1714337

We are continuing to investigate this issue.

Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interface.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with login for Merchant and Partner Interface.

Reported Start Time: 18:59 GMT on 11/2/2023

Next Update: Within 90 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC17143337