Outage in Authorize.net

Merchant and Partner Interface Access Issue

Resolved Minor
November 06, 2023 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

Authorize.net identified an issue that was affecting access to the Merchant and Partner Interface. A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 19:02 GMT on 11/6/2023 Reported End Time: 19:19 GMT on 11/6/2023 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC17166474.
Components affected
Authorize.net Access/Login - Partner Interface Authorize.net Access/Login - Merchant Interface
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/08/2023 06:42PM

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time:19:02 GMT on 11/6/2023

Reported End Time: 19:19 GMT on 11/6/2023

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC17166474

MONITORING 6 months ago - at 11/06/2023 08:23PM

Authorize.net identified an issue that was affecting access to the Merchant and Partner Interface. A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 19:02 GMT on 11/6/2023

Reported End Time: 19:19 GMT on 11/6/2023

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC17166474.

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