Outage in Autodesk

Multiple Autodesk Services

Resolved Major
August 03, 2023 - Started 9 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Fusion HQ Autodesk Pype Ebinder Autodesk APS - Developer Portal Autodesk Plant Collaboration Services (based on BIM 360 Team) Autodesk Pype Closeout Autodesk Pype Smartplans Autodesk APS - Data Management Autodesk Licensing & Entitlement Autodesk BuildingConnected Autodesk CER v2 services Autodesk Fusion 360 Autodesk Generative Design Autodesk APS - Design Automation Autodesk Dynamo Package Manager Autodesk Tinkercad Autodesk BIM 360 Reporting Autodesk ReCap Services Autodesk Fusion 360 Mobile Autodesk Tandem™ Autodesk Pype AutoSpecs Autodesk My Profile and Settings Autodesk Character Generator Autodesk Digital Workplace Autodesk APS - Model Derivative Autodesk App Store Autodesk APS - Webhooks Autodesk AutoCAD Online Services Autodesk BIM 360 Docs Autodesk Revit Cloud Worksharing / Cloud Models Autodesk BIM 360 Account Administration Autodesk Fusion 360 Manage Autodesk BIM 360 Project Home Autodesk Dynamo Machine Learning Autodesk AVA Autodesk BIM 360 Project Management Autodesk FormIt Autodesk Upchain Autodesk Drive Autodesk Civil 3D Online Services Autodesk Cloud Rendering Autodesk Collaboration for AutoCAD Plant 3D Autodesk BIM Collaborate Autodesk Instructables Autodesk Vault Gateway Autodesk Takeoff Autodesk Fusion Team / BIM 360 Team Autodesk Construction Cloud Data Connector Autodesk Revit Cloud Model Upgrade Autodesk Docs Autodesk Build Autodesk Fusion Online Autodesk BIM 360 Cost Management Autodesk BIM 360 Design Collaboration Autodesk BIM 360 Team Mobile Autodesk Library.io Autodesk InfraWorks Autodesk A360 Autodesk A360 Mobile Autodesk ACC Admin Console Autodesk ACC AutoSpecs Autodesk APS - Data Exchange Autodesk BIM 360 Field Autodesk BIM 360 Field Management Autodesk BIM 360 Insight Autodesk BIM 360 Glue Autodesk BIM 360 Model Coordination Autodesk BIM 360 Ops Autodesk BIM 360 Plan Autodesk AutoCAD Web
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/04/2023 12:04AM

Current status: Operational. This issue has been resolved and customers should now be able to access the system without any issues.

MONITORING 9 months ago - at 08/03/2023 09:15PM

All services have returned to normal operation, but we are continuing to monitor service status.  Thank you for your patience and understanding.

MONITORING 9 months ago - at 08/03/2023 07:41PM

We are continuing to see Autodesk services recover and our team is monitoring the progress. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING 9 months ago - at 08/03/2023 06:22PM

We are starting to see Autodesk services recover and our team is continuing to monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 months ago - at 08/03/2023 05:31PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 months ago - at 08/03/2023 05:20PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 months ago - at 08/03/2023 05:13PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 months ago - at 08/03/2023 05:04PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 months ago - at 08/03/2023 04:59PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Latest Autodesk outages

Autodesk App Store - 2 days ago
Autodesk Build - 2 days ago
Fusion | Fusion Online - 7 days ago

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