Outage in Autodesk

BIM 360 Docs | Autodesk Docs | ACC Cost Management | Revit Cloud Worksharing / Cloud Models

Resolved Minor
April 05, 2024 - Started 27 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing slow performance using BIM 360 Docs, Autodesk Docs and ACC Cost Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/05/2024 08:52PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 27 days ago - at 04/05/2024 07:56PM

We have identified the cause of the issue where customers are experiencing slow performance with the Docs Review workflow feature, Cost Management workflows, and Revit Cloud Models Initiate Collaboration workflow while using BIM 360 Docs, Autodesk Docs or ACC Cost Management. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 27 days ago - at 04/05/2024 07:07PM

We are continuing to investigate where customers are experiencing slow performance with Docs Review workflow feature and Cost Management workflows while using BIM 360 Docs, Autodesk Docs and ACC Cost Management. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 27 days ago - at 04/05/2024 06:10PM

We are investigating an issue where customers are experiencing slow performance using BIM 360 Docs, Autodesk Docs and ACC Cost Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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