Outage in Auvik Networks

Service Disruption - Syslog forwarding on Auvik clusters CA1, EU1, EU2, US1, US2, US3, US4

Resolved Minor
October 24, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re experiencing disruption to Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We will continue to provide updates as they become available.
Components affected
Auvik Networks us4.my.auvik.com Auvik Networks us2.my.auvik.com Auvik Networks ca1.my.auvik.com Auvik Networks us3.my.auvik.com Auvik Networks eu2.my.auvik.com Auvik Networks eu1.my.auvik.com Auvik Networks us1.my.auvik.com

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Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/24/2022 04:17PM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 10/24/2022 03:40PM

We’ve identified the source of the service disruption on Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We are monitoring the situation. We are currently implementing the fix. We’ll keep you posted on a resolution.

IDENTIFIED almost 3 years ago - at 10/24/2022 03:18PM

We’ve identified the source of the service disruption with Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We are working to restore service as quickly as possible.

INVESTIGATING almost 3 years ago - at 10/24/2022 03:12PM

We’re experiencing disruption to Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We will continue to provide updates as they become available.

Latest Auvik Networks outages

Partial service degradation due to AWS outage - 2 days ago
Clients on US4 cluster are experiencing 500 Errors - 7 days ago
Site performance and access issues - 29 days ago
Service Disruption - Log in issues to Auvik - about 1 month ago
Users are having issues connecting to Auvik - about 1 month ago

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