Outage in Award Force

Issue affecting US based accounts only

Resolved Minor

November 20, 2023 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue affecting US accounts—most of the elements on the homepage are not loading. This is currently being investigated as a matter of urgency by the engineering team.

Components affected

Award Force application

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/20/2023 03:19PM

We have now resolved the homepage loading issue. Thank you for your patience.

INVESTIGATING 5 months ago - at 11/20/2023 02:31PM

We are aware of an issue affecting US accounts—most of the elements on the homepage are not loading. This is currently being investigated as a matter of urgency by the engineering team.

Latest Award Force outages

Known issues with slowness and some tasks failing/timing out - 4 months ago

Issue with forms not loading - 5 months ago

Issue with some labels displaying incorrectly - 5 months ago

Issue with manager bulk downloads - about 1 year ago

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