Outage in AWS

Intermittent DNS resolution failures

Resolved Minor
May 27, 2022 - Started almost 2 years ago - Lasted about 2 hours

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Outage Details

7:21 PM PDT We are aware of intermediate DNS resolution issues for certain specific AWS names. This is due to an issue with a third-party DNS provider outside AWS. DNS queries for domains hosted on Route 53 are operating without any issues at this time. We are actively working with the third-party DNS provider to resolve the issue as quickly as possible.

8:07 PM PDT We confirm intermediate DNS resolution issues for certain specific AWS names. This is due to an issue with a third-party DNS provider outside of AWS. The third-party DNS provider is working toward resolution. We are also working toward a resolution that addresses the issues the third-party provider has encountered. Queries for DNS records hosted on Route 53 are not affected by this issue.

8:42 PM PDT We can confirm the start of recovery in the DNS resolution issues for certain specific AWS names, as the change that caused this issue has been reverted by the third-party provider. We are continuing to work towards full recovery. Queries for the DNS records hosted on Route 53 are not affected by this issue.

9:01 PM PDT We can confirm the broad recovery in the DNS resolution issues for certain specific AWS names, as the change that caused this issue has been reverted by the third-party provider. We are continuing to work towards full recovery. Queries for the DNS records hosted on Route 53 are not affected by this issue.
Components affected

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