Outage in azupay

UPDATE: Payment processing issues incident number AZ-1621

Resolved Minor
June 26, 2023 - Started 10 months ago - Lasted about 10 hours
Official incident page

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Outage Details

CBA has advised they are currently experiencing a wide spread system outage and have suspended themselves from the NPP network. Inbound payments from CBA accounts will not be received until CBA restores it's systems and outbound payments will need to be resubmitted once CBA is online Please do subscribe to our status page for the latest and most accurate information. We apologise for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/26/2023 11:38AM

All NPP services are now operating normally. We do not believe there are any residual issues due to the outage.

We apologise for the inconvenience caused.

MONITORING 10 months ago - at 06/26/2023 07:23AM

CBA have restored their NPP connection and we are now seeing payments flow in both directions as expected.

We will continue closely monitoring the system for the rest of the evening.

IDENTIFIED 10 months ago - at 06/26/2023 04:29AM

The issue impacting inbound and outbound payments for CBA accounts is ongoing.

We will continue to monitor and provide updates here as they come to hand.

IDENTIFIED 10 months ago - at 06/26/2023 02:27AM

The issue impacting inbound and outbound payments for CBA accounts is ongoing.

We will continue to monitor and provide updates here as they come to hand.

IDENTIFIED 10 months ago - at 06/26/2023 01:27AM

CBA has advised they are currently experiencing a wide spread system outage and have suspended themselves from the NPP network.

Inbound payments from CBA accounts will not be received until CBA restores it's systems and outbound payments will need to be resubmitted once CBA is online

Please do subscribe to our status page for the latest and most accurate information.

We apologise for the inconvenience caused.

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