Outage in Barracuda Networks

Barracuda Cloud Archiving Service (BCAS) & Message Archiver (BMA) - Email Processing Delay (Canada Region)

Resolved Minor
July 14, 2022 - Started almost 2 years ago - Lasted 21 days
Official incident page

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Outage Details

We are currently enhancing the performance of mail processing services in the Canada region. Some Cloud Archiving Service and Message Archiver customers may experience a delay in mail processing.
Components affected
Barracuda Networks Mail Processing Barracuda Networks Cloud Replication
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 08/04/2022 02:36PM

We continue to improve performance and mail processing in the Canada region. A small percentage of customers may still experience a delay in mail processing. Thank you for your continued patience.

IDENTIFIED over 1 year ago - at 08/01/2022 07:19PM

We continue to improve performance and mail processing in the Canada region. A small percentage of customers may still experience a delay in mail processing. Thank you for your continued patience.

IDENTIFIED over 1 year ago - at 07/29/2022 05:02PM

We have identified the issue are continuing to work to enhance performance. Some customers in our Canada region may still experience slow email processing. We thank you for you continued patience.

IDENTIFIED almost 2 years ago - at 07/22/2022 06:23PM

We are continuing to work to enhance the performance of our mail processing in the Canada region. Some Cloud Archiving and Message Archiver customers may still experience delays in mail processing.

IDENTIFIED almost 2 years ago - at 07/14/2022 08:11PM

We are currently enhancing the performance of mail processing services in the Canada region. Some Cloud Archiving Service and Message Archiver customers may experience a delay in mail processing.

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