Outage in Barracuda Networks

Barracuda MSP Performance Degradation in the Americas region

Resolved Minor
March 09, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue impacting the following services in the Americas region. • ECHOplatform portal • MSP App • Scheduled Backup and Restore services • Barracuda API access
Components affected
Barracuda Networks ECHOplatform
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/09/2024 06:39PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/09/2024 05:44PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/09/2024 05:30PM

The issue has been identified, and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/09/2024 04:38PM

We are currently investigating the issue impacting the following services in the Americas region.

• ECHOplatform portal
• MSP App
• Scheduled Backup and Restore services
• Barracuda API access

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