Outage in Barracuda Networks

Barracuda Cloud-to-Cloud Backup - Daily summary email notification failures (East US, Canada, UK South, & West Europe regions)

Minor
April 22, 2024 - Started 11 days ago
Official incident page

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Outage Details

We've identified an issue where some customers are not receiving daily summary email notifications from Cloud-to-Cloud Backup if the delivery time is scheduled between 06:00 AM and 12:00 PM (local time). We are currently investigating this issue. Until this is resolved, customers can choose to modify the delivery time for daily summaries (in Cloud-to-Cloud Backup | Settings | Email Notifications) to occur outside of this time range.
Components affected
Barracuda Networks Web Interface
Latest Updates ( sorted recent to last )
INVESTIGATING 11 days ago - at 04/22/2024 09:05PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 04/22/2024 09:00PM

We've identified an issue where some customers are not receiving daily summary email notifications from Cloud-to-Cloud Backup if the delivery time is scheduled between 06:00 AM and 12:00 PM (local time). We are currently investigating this issue. Until this is resolved, customers can choose to modify the delivery time for daily summaries (in Cloud-to-Cloud Backup | Settings | Email Notifications) to occur outside of this time range.

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