Outage in BetterCloud

Workflow Outage

Resolved Minor
June 09, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue that is affecting Workflows and related pages. As a result, users may experience issues loading Workflows Manager, Builder, and Activity Feed pages and delayed workflows. We will provide updates here as we work towards a resolution. If you have any questions, please contact our Support team.
Components affected
BetterCloud Workflows
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/10/2023 05:33PM

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully. We have successfully reprocessed any impacted workflows. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

MONITORING about 2 years ago - at 06/09/2023 05:37PM

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: support@bettercloud.com

IDENTIFIED about 2 years ago - at 06/09/2023 05:27PM

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: support@bettercloud.com

INVESTIGATING about 2 years ago - at 06/09/2023 01:19PM

We are currently investigating an issue that is affecting Workflows and related pages. As a result, users may experience issues loading Workflows Manager, Builder, and Activity Feed pages and delayed workflows. We will provide updates here as we work towards a resolution. If you have any questions, please contact our Support team.

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