Outage in BigCommerce
Phone Systems Offline
Resolved Minor
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Outage Details
Components affected
BigCommerce Support Call CenterLatest Updates ( sorted recent to last )
A fix has been implemented with our phone provider, and our phone systems are now operational. Thank you for your patience while we resolved this issue.
We are continuing to work with our phone provider. Live chat and web case queues remain available for any support needs at this time.
Our phone system is currently experiencing technical issues preventing agents from answering calls. We are working with our phone provider, but in the interim please note our live chat and web case queues are available.
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