This chart provides user-reported problems for BigCommerce in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official BigCommerce status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BigCommerce outages.
Minor Resolved · 4 days ago · lasted about 2 hours
BigCommerce engineers have identified an issue impacting availability with a subset of stores. We are currently remediating the issue and will provide an update shortly.
Minor Resolved · 5 days ago · lasted about 1 hour
Intermittent Availability Issues
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
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Minor Resolved · 14 days ago · lasted 26 minutes
BigCommerce engineers are investigating an issue that prevents a subset of stores from being able to edit orders in the store's control panel.
Minor Resolved · 19 days ago · lasted 28 minutes
Intermittent Availability Issues
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in Europe. We will provide an update shortly.
Minor Resolved · 27 days ago · lasted about 5 hours
Issue Processing Payments with Quickbooks Payments
BigCommerce engineers are investigating intermittent errors with the Quickbooks Payment gateway for a subset of merchants. At this time disconnecting and reconnecting Quickbooks Payments in the control panel can be used as a workaround while the issue is investigated.
Minor Resolved · 28 days ago · lasted 34 minutes
Search issues for a subset of stores
Search is impacted for a subset of stores. BigCommerce engineers are working on fixing the issue.
Minor Resolved · about 1 month ago · lasted about 2 hours
Duplicate out of stock notification emails
BigCommerce engineers are currently investigating an issue with a subset of stores receiving duplicate Out of Stock notification emails.
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