Outage in BigCommerce

Webhooks Delay

Resolved Minor
April 23, 2024 - Started 10 days ago - Lasted about 2 hours
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent delays with webhook delivery to a subset of stores. We will keep you informed with updates as they become available.
Components affected
BigCommerce API
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/23/2024 08:32AM

This incident has been resolved.

MONITORING 10 days ago - at 04/23/2024 08:11AM

A fix has been implemented and we are monitoring the results. Backlog of webhooks will be delivered shortly.

INVESTIGATING 10 days ago - at 04/23/2024 07:54AM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 04/23/2024 07:03AM

BigCommerce engineers are currently investigating intermittent delays with webhook delivery to a subset of stores. We will keep you informed with updates as they become available.

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