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This incident has been fully resolved.
The team have performed a rollback and a manual restart and events are being processed. We are monitoring the results.
Some users may be experiencing data pipeline latencies. Our teams are engaged and investigating.
What's impacted?
• Data Pipeline - All data is being accepted into the BigPanda platform, but we are experiencing delays within pipeline services. Due to this, updates to users' Incident Feeds may be delayed.
What’s not impacted?
All other areas of the platform should not be impacted.
We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
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