Outage in BILL

SRE-7816 - Increase in service load affecting Multi Factor Authentication

Resolved Major
September 28, 2022 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Start Time: September 28, 2022 9:54 AM Pacific Time Zone End Time: N/A Description: Increase in service load affecting Multi Factor Authentication Status: Our team is currently investigating and working to quickly resolve an issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/29/2022 06:54PM

Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: September 28, 2022 2:10 PM Pacific Time Zone

Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant

Status: The issue is now resolved. We appreciate your patience during this incident.

MONITORING over 1 year ago - at 09/28/2022 09:41PM

Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: September 28, 2022 2:10 PM Pacific Time Zone
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant

Status: Functionality has been restored. We are now monitoring the service.

IDENTIFIED over 1 year ago - at 09/28/2022 05:57PM

Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: N/A
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant

Status: The cause of the issue has been identified and we are actively working on a resolution.

INVESTIGATING over 1 year ago - at 09/28/2022 05:25PM

Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: N/A
Description: Increase in service load affecting Multi Factor Authentication

Status: Our team is currently investigating and working to quickly resolve an issue.

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