Outage in BILL

TECHOPS-58927 - Intermittent issues with loading and slowness

Resolved Minor

August 30, 2022 - Started over 1 year ago - Lasted about 17 hours
Official incident page

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Outage Details

Start Time: August 30, 2022 03:05 PM Pacific Time Zone End Time: August 30, 2022 03:16 PM Pacific Time Zone Description: Some users were experiencing failures or slowness loading pages. Status: Functionality has been restored. We are now monitoring the service.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/31/2022 03:52PM

Start Time: August 30, 2022 03:05 PM Pacific Time Zone
End Time: August 30, 2022 03:16 PM Pacific Time Zone
Description: Some users were experiencing failures or slowness loading pages.

Status: The issue is now resolved. We appreciate your patience during this incident.

MONITORING over 1 year ago - at 08/30/2022 11:04PM

Start Time: August 30, 2022 03:05 PM Pacific Time Zone
End Time: August 30, 2022 03:16 PM Pacific Time Zone
Description: Some users were experiencing failures or slowness loading pages.

Status: Functionality has been restored. We are now monitoring the service.

Latest BILL outages

Incident 363 - Intermittent issues with loading and slowness - 8 months ago

SRE-11362 - Users may encounter spinner when accessing login page - 9 months ago

INFRA-12311 - Intermittent login slowness into application - 11 months ago

TECHOPS-59568 - BILL front page can fail to load - over 1 year ago

SRE-7816 - Increase in service load affecting Multi Factor Authentication - over 1 year ago

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