Outage in BILL

INC-719 - Users seeing blank screen on login

Resolved Major
May 20, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Start Time: May 20, 2024 06:18 AM Pacific Time Zone End Time: N/A Description: Users attempting to access the application may see a blank screen Status: The team is inquiring about users experiencing difficulty logging into our site.
Components affected
BILL Platform

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/20/2024 06:15PM

Start Time: May 20, 2024 06:18 AM Pacific Time Zone
End Time: May 20, 2024 07:13 AM Pacific Time Zone
Description: Users attempting to access the application may see a blank screen

Status: We have seen no further occurrences of the issue. We are now closing this matter.

MONITORING over 1 year ago - at 05/20/2024 02:17PM

Start Time: May 20, 2024 06:18 AM Pacific Time Zone
End Time: May 20, 2024 07:13 AM Pacific Time Zone
Description: Users attempting to access the application may see a blank screen

Status: Issue has been addressed. Our team will continue to monitor the status.

INVESTIGATING over 1 year ago - at 05/20/2024 01:55PM

Start Time: May 20, 2024 06:18 AM Pacific Time Zone
End Time: N/A
Description: Users attempting to access the application may see a blank screen

Status: The team is inquiring about users experiencing difficulty logging into our site.

Latest BILL outages

INC-1241 Overview Page On International Receivables Accounts Unavailable - 5 months ago
INC-868 - Service Disruption - 12 months ago
Incident 363 - Intermittent issues with loading and slowness - about 2 years ago
SRE-11362 - Users may encounter spinner when accessing login page - over 2 years ago
INFRA-12311 - Intermittent login slowness into application - over 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook