Outage in BILL

INC-868 - Service Disruption

Resolved Minor

November 08, 2024 - Started over 1 year ago - Lasted about 12 hours
Official incident page

Incident Report

Start Time: Nov 07, 2024 7:37 PM Pacific Time Zone End Time: Nov 07, 2024 8:08 PM Pacific Time Zone Description: Users would have encountered a spinner on login or certain functions within the application between 7:37PM - 8:08PM Pacific Time Zone Status: Functionality has been restored. We are now monitoring the service.

Components affected

BILL Platform

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/08/2024 05:03PM

Start Time: Nov 07, 2024 7:37 PM Pacific Time Zone
End Time: Nov 07, 2024 8:08 PM Pacific Time Zone
Description: Users would have encountered a spinner on login or certain functions within the application between 7:37PM - 8:08PM Pacific Time Zone

Status: The issue is now resolved. We appreciate your patience during this incident.

MONITORING over 1 year ago - at 11/08/2024 05:03AM

Start Time: Nov 07, 2024 7:37 PM Pacific Time Zone
End Time: Nov 07, 2024 8:08 PM Pacific Time Zone
Description: Users would have encountered a spinner on login or certain functions within the application between 7:37PM - 8:08PM Pacific Time Zone

Status: Functionality has been restored. We are now monitoring the service.

Latest BILL outages

INC-1492 - Application Unavailable - 3 months ago

INC-1241 Overview Page On International Receivables Accounts Unavailable - 8 months ago

INC-719 - Users seeing blank screen on login - over 1 year ago

Incident 363 - Intermittent issues with loading and slowness - over 2 years ago

SRE-11362 - Users may encounter spinner when accessing login page - over 2 years ago

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