Is BIM Track Down?

BIM Track status is operational

IsDown is monitoring BIM Track's official status page in real time.

Stats for BIM Track official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

907 days

Users reports for BIM Track in the last 12 hours

Monitor BIM Track and all your third-party dependencies in one place

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Monitor and keep track of BIM Track's current and past outages

Minor · started over 2 years ago

Azure DNS issues

Between 21:21 UTC and 22:00 UTC on 1 Apr 2021, Azure DNS experienced a service availability issue. BIM Track was directly hit by this downtime. Once the issue was resolved on Azure side, BIM Track users could again access the services.

Major · started almost 3 years ago

API Downtime, DNS Issue

Starting at 5:00 PM EST, the API was not responding to requests. Issue was due to a change in DNS configuration that prevented clients to resolve the API URL The incident lasted around 30 minutes and monitoring determined that the issue was completely resolved by 5:30 PM EST.

Minor · started over 4 years ago

Multiple "Deadline approaching" emails sent & Addins degraded performance

Starting march 12nd, a subset of customers may have received multiple "Deadline approaching" emails. The cause was identified as a server restarting while doing a specific job because of memory exhaustion. During that time, customer may also have suffered of degraded performance when using the Autodesk or Trimble addins. Engineers have halted that specific job and actively monitoring the server. "Deadline approaching" may not have been received for issues due on march 15th and march 14th. We are sorry for the inconvenience

Minor · started over 4 years ago

Backend Service Unavailable

This outage was a false alert. Due to infrastructure change, part of the availability test was monitoring a non-existing service. The issue was resolved by removing the erroneous availability test step. The issue began at 10:30 EST on Jan. 17th and was resolved by 11:30 EST.

Minor · started almost 5 years ago

3D Model upload causes an offset of other 3D Models

After an update to a library, some customers notified us that after uploading a version of an IFC file, their 3D environment became misaligned. After investigation, this was caused by an update to a system component, which caused the newly updated file to become the "reference" file for further uploads. This affected the display of all files that were previously uploaded. A bug fix was issued and all the files that were uploaded were re-analyzed.

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Frequently Asked Questions

Is BIM Track down right now? What is BIM Track current status?
BIM Track seems to be up and running. We've updated the status 44 minutes ago.
Was BIM Track down today?
BIM Track is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with BIM Track, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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