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We continuously monitor the official BitMEX Web Frontend status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BitMEX Web Frontend outages.
Minor Resolved · about 1 month ago · lasted 10 minutes
Issue Affecting Websocket Connections
We identified an issue that was affecting our Websocket connections from 05:35 UTC including to our trading website. We completed a fix for this issue at 06:02 UTC and our Websocket connections are now working as usual. We will continue to monitor the issue and we remind our users that all funds have remained safe at all times. If you experience any further issues, please contact Support.
Minor Resolved · about 1 month ago · lasted about 4 hours
Issue Affecting Web Users' BitMEX Wallet Access
We are currently investigating an issue that's affecting certain web users' access to the BitMEX Wallet page. All funds remain safe. Apologies for the inconvenience caused and please contact Support if you have any questions.
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Minor Resolved · about 1 month ago · lasted about 11 hours
Web users are currently unable to access BitMEX Spot. We’re investigating the cause of this issue, and will implement a fix as soon as possible. All funds are safe and we apologise for any inconvenience caused. If you have any questions, please get in touch with Support.
Minor Resolved · 3 months ago · lasted about 6 hours
Wallet page is not accessible from Web + Deposits & Withdrawals are being queued
We are investigating an issue that is preventing user access to our 'wallets' page on web. Deposits & withdrawals are being queued, too. The view of the wallets page on our mobile app is not impacted. We are investigating the root cause and working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Minor Resolved · 3 months ago · lasted about 3 hours
Trading page loading slower than normally
We have identified an issue causing delays on the time it usually takes users to load the BitMEX trading webpage. Trading is unaffected and all funds remain safe. Our team is working on the issue and will implement a fix as needed. We are sorry for any inconvenience, please contact Support if you have any further questions.
Major Resolved · 3 months ago · lasted about 1 hour
Unscheduled Trading Engine Downtime
At 14:51:30 UTC trading on our platform was suspended due to a technical issue. We will publish updates as we work to bring trading back online. We remind our customers that all funds are safe and we apologise for any inconvenience. Deposits and withdrawals will be stored and processed once the issue is resolved. If you have any additional questions, please contact Support.
Minor Resolved · 4 months ago · lasted about 21 hours
Trading page loading slower than normally
We have identified an issue causing delays on the time it usually takes users to load the BitMEX trading webpage. Trading is unaffected and all funds remain safe. Our team is working on the issue and will implement a fix as needed. We are sorry for any inconvenience, please contact Support if you have any further questions.
Welcome to BitMEX, Most Advanced Crypto Trading Platform for Bitcoin. Home to the Perpetual Swap, industry leading security, up to 100x leverage and a 100% verified customer base.
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