Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start monitoring today
ISSUE RESOLVED - TRADING RESUMED AT 16:40 UTC
Trading on the BitMEX platform resumed at 16:40 UTC. We will process an exceptional additional set of Bitcoin withdrawals at 19:00. We remind our users that all funds have remained safe at all times and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified.
Apologies for any inconvenience caused. If you have any further questions, please contact Support.
We are continuing to work on a fix for this issue.
UPDATE: Maintenance Mode Ending at 16:25 UTC
We have identified the root cause of the issue that caused connectivity problems in our systems, and we have implemented a fix. Our platform will go back online at approximately 16:25 UTC, initially via cancel-only mode. Trading will resume at approximately 16:30 UTC.
We remind our users that all funds have remained safe at all times and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified. Until continuous trading resumes, there will still be no Mark Price updates and hence no liquidations.
If you have any further questions, please contact Support.
UPDATE - [Maintenance Mode] Investigating Computing Platform Issue
We continue to investigate the root cause of the issues that have been causing connectivity problems in our systems, including intermittent access on API, Web and Mobile - as well as delays in Mark Price updates and processing withdrawals and deposits.
To facilitate the investigation and fix, at 13:05 UTC we put the platform into maintenance mode and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel-only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
We remind our users that all funds remain safe and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified. If you have any further questions, please contact https://www.bitmex.com/app/support/contact (https://www.bitmex.com/app/support/contact).
UPDATE - Computing platform issue - Maintenance Mode
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates and in processing withdrawals and deposits. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe.
To facilitate the investigation and fix, we have put the platform into maintenance mode at 13:05 UTC and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).
UPDATE - Computing platform issue - Maintenance Mode
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates and in processing withdrawals and deposits. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe.
To facilitate the investigation and fix, we will be putting the platform into maintenance mode at 13:05 UTC and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).
UPDATE - Computing platform issue
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates. Some customers may also experience suboptimal trading experience.
Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).
We are currently investigating an issue on our computing platform that is causing connectivity problems in our systems including delays in Mark Price updates. Some customers may also experience suboptimal trading experience. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 2514 services available
Integrations with
Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.
Your team on top of problems
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
No more wasting time. Uptime monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
The data and notifications you need, in the tools you already use.
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 2514 services to choose from and you can start monitoring, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Try it out! How much time you'll save your team, by having the outages information close to them?