Outage in BitMEX

Delayed Deposits and Withdrawals

Resolved Minor
February 11, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed. We remind our customers that all funds are safe and deposits will be credited once this issue is resolved.​ We are working on implementing a fix and will provide any updates here. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
Components affected
BitMEX Deposits / Withdrawals

Need to monitor BitMEX outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/11/2025 09:48AM

This incident has been resolved.

MONITORING 10 months ago - at 02/11/2025 09:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 02/11/2025 09:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 02/11/2025 09:03AM

We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed.

We remind our customers that all funds are safe and deposits will be credited once this issue is resolved.​ We are working on implementing a fix and will provide any updates here.

If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Latest BitMEX outages

Investigating - 17 days ago
Scheduled Maintenance - Funds and Wallets - about 2 months ago
Update to Funds Systems - 2 months ago
Partial outage for individual users - 3 months ago
Tokyo Migration - 3 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook