Outage in BitMEX

Delayed Deposits and Withdrawals

Resolved Minor

February 11, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed. We remind our customers that all funds are safe and deposits will be credited once this issue is resolved. We are working on implementing a fix and will provide any updates here. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Components affected

BitMEX Deposits / Withdrawals

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/11/2025 09:48AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/11/2025 09:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 02/11/2025 09:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 02/11/2025 09:03AM

We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed.

We remind our customers that all funds are safe and deposits will be credited once this issue is resolved. We are working on implementing a fix and will provide any updates here.

If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

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