Outage in BitMEX

Reconnecting to BitMEX - website is experiencing load issues

Resolved Minor
March 23, 2023 - Started about 2 years ago - Lasted about 18 hours
Official incident page

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Outage Details

Users may experience a sporadic issue when accessing the bitmex.com trading application on web. An error message "Reconnecting to BitMEX" will be shown and the website will reconnect after a few seconds. Trading is operating normal. All funds remain safe at all times and deposits and withdrawals operate normal, too. We will continue to monitor this issue. If you have any additional questions, please contact Support.
Components affected
BitMEX Web Frontend
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/24/2023 02:44AM

We deployed a fix at 15:00 UTC and kept monitoring the site's performance.
The issue did not re-occur and hence is deemed resolved.

We remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.

MONITORING about 2 years ago - at 03/23/2023 09:04AM

Users may experience a sporadic issue when accessing the bitmex.com trading application on web. An error message "Reconnecting to BitMEX" will be shown and the website will reconnect after a few seconds.

Trading is operating normal. All funds remain safe at all times and deposits and withdrawals operate normal, too.

We will continue to monitor this issue.

If you have any additional questions, please contact Support.

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