Outage in BitMEX

Stale API Data

Resolved Minor
March 22, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start Free Trial

Outage Details

We are receiving reports that some users are receiving stale data when querying our REST APIs. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX REST API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/22/2024 10:18PM

This incident has been resolved at ~1:00PM UTC and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

INVESTIGATING about 1 month ago - at 03/22/2024 04:06PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/22/2024 04:06PM

We are receiving reports that some users are receiving stale data when querying our REST APIs. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

Latest BitMEX outages

Exchange Suspended - 14 days ago
Partial outage. Ethereum and ERC20 assets, withdrawals delayed since 16:00 UTC - about 2 months ago
Small group of users is encountering 5xx issues - about 2 months ago
Scheduled Maintenance: Production - 2 months ago
Connectivity outage in certain asian locations - 2 months ago

Stay informed of vendor status updates

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE