Outage in BitMEX

Exchange Suspended

Resolved Major
April 18, 2024 - Started 15 days ago - Lasted 43 minutes
Official incident page

Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue that has resulted in the exchange being suspended. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX REST API BitMEX WebSocket API BitMEX Web Frontend BitMEX Trading Engine BitMEX Deposits / Withdrawals BitMEX Identity Verifications
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 07:12AM

This incident has been resolved.

MONITORING 14 days ago - at 04/18/2024 06:59AM

Trading has resumed as of 07:00 UTC

MONITORING 15 days ago - at 04/18/2024 06:49AM

A fix has been implemented and the exchange is now available again in cancel only mode. Normal trading will resume at 07:00 UTC

IDENTIFIED 15 days ago - at 04/18/2024 06:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 15 days ago - at 04/18/2024 06:42AM

We have identified an issue that has resulted in the exchange being suspended. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

Latest BitMEX outages

Stale API Data - about 1 month ago
Partial outage. Ethereum and ERC20 assets, withdrawals delayed since 16:00 UTC - about 2 months ago
Small group of users is encountering 5xx issues - about 2 months ago
Scheduled Maintenance: Production - 2 months ago
Connectivity outage in certain asian locations - 2 months ago

The easiest way to monitor BitMEX and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE