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We continuously monitor the official BitMEX WebSocket API status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BitMEX WebSocket API outages.
Minor Resolved · about 1 month ago · lasted 10 minutes
We identified an issue that was affecting our Websocket connections from 05:35 UTC including to our trading website. We completed a fix for this issue at 06:02 UTC and our Websocket connections are now working as usual. We will continue to monitor the issue and we remind our users that all funds have remained safe at all times. If you experience any further issues, please contact Support.
Major Resolved · 4 months ago · lasted about 1 hour
At 14:51:30 UTC trading on our platform was suspended due to a technical issue. We will publish updates as we work to bring trading back online. We remind our customers that all funds are safe and we apologise for any inconvenience. Deposits and withdrawals will be stored and processed once the issue is resolved. If you have any additional questions, please contact Support.
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Maintenance Resolved · 5 months ago · lasted about 7 hours
We are currently investigating an issue on our computing platform that is causing connectivity problems in our systems including delays in Mark Price updates. Some customers may also experience suboptimal trading experience. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
Maintenance Resolved · 7 months ago · lasted 34 minutes
Scheduled maintenance is currently in progress. As scheduled, trading has been temporarily halted at 01:00 UTC for a minor upgrade. The system will be in cancel-only mode until 01:05 UTC. We plan to bring the system back up at approximately 01:30 UTC in cancel-only mode for five minutes. Trading will resume at approximately 01:35 UTC. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations. While this is a minor update, the process may take longer depending on a number of factors. During the upgrade, relevant updates will be shared here.
Minor Resolved · 8 months ago · lasted about 1 hour
Suspected Cloudflare Outage: BitMEX Intermittent Connectivity Issues
We are aware of the BitMEX website and API experiencing intermittent connectivity issues for users in some, but not all, locations. We believe this is related to an issue with Cloudflare, which has reported “widespread issues” with its services and network [https://www.cloudflarestatus.com/]. These issues do not appear to be limited to BitMEX; other crypto websites also appear to be affected. Funds are safe; we will share an update shortly.
Minor Resolved · 9 months ago · lasted less than a minute
Intermittent High Latency on Frontend Web and API Services
We are aware of intermittent high latency experienced on frontend web and API between 22:40 UTC and 22:55 UTC, which has now resolved, and are working to monitor and investigate. Trading performance is currently stable. Please stay tuned to Statuspage for further updates.
Minor Resolved · 11 months ago · lasted 6 days
Intermittent Issues with API Data Feeds
We are currently experiencing intermittent issues with API data feeds and increased latency on API trading requests. We're working to address the issues as soon as possible; we apologise for any inconvenience this may be causing. Funds remain safe. We are investigating the cause of this issue, and will be sharing an update as soon as possible. If you have any further questions, please contact Support.
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