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We continuously monitor the official BitMEX Trading Engine status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BitMEX Trading Engine outages.
Major Resolved · 4 months ago · lasted about 1 hour
At 14:51:30 UTC trading on our platform was suspended due to a technical issue. We will publish updates as we work to bring trading back online. We remind our customers that all funds are safe and we apologise for any inconvenience. Deposits and withdrawals will be stored and processed once the issue is resolved. If you have any additional questions, please contact Support.
Maintenance Resolved · 5 months ago · lasted about 7 hours
We are currently investigating an issue on our computing platform that is causing connectivity problems in our systems including delays in Mark Price updates. Some customers may also experience suboptimal trading experience. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
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Major Resolved · 6 months ago · lasted about 2 hours
We are investigating trading engine downtime which has occurred from approximately 11:57 UTC today. All funds are safe and we will be sharing updates as the investigation proceeds and we implement a fix.
Maintenance Resolved · 7 months ago · lasted 34 minutes
Scheduled maintenance is currently in progress. As scheduled, trading has been temporarily halted at 01:00 UTC for a minor upgrade. The system will be in cancel-only mode until 01:05 UTC. We plan to bring the system back up at approximately 01:30 UTC in cancel-only mode for five minutes. Trading will resume at approximately 01:35 UTC. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations. While this is a minor update, the process may take longer depending on a number of factors. During the upgrade, relevant updates will be shared here.
Minor Resolved · 10 months ago · lasted less than a minute
Issue with Index Price Feed and Mark Price Updating
We are investigating an issue with the index price feed, resulting in the Mark Price not updating since 02:30 UTC. Funds remain safe. As we investigate urgently we will be sharing regular updates via StatusPage.
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