This chart provides user-reported problems for BitMEX Deposits / Withdrawals in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official BitMEX Deposits / Withdrawals status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BitMEX Deposits / Withdrawals outages and possible affected you.
Minor Resolved · 16 days ago · lasted 37 minutes
We have identified an issue that is impacting the deposit and withdrawal of non-BTC deposits. All deposits and withdrawals of non-Bitcoin assets experience a delay in crediting of accounts and a delay in withdrawals, too. We are working on implementing a fix and will publish updates as necessary. We remind our users that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Minor Resolved · 3 months ago · lasted 4 days
Any deposits of USDT on Solana Network (SOL) have been temporarily suspended until further notice. Thanks for your understanding!
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Minor Resolved · 3 months ago · lasted about 6 hours
We are investigating an issue that is preventing user access to our 'wallets' page on web. Deposits & withdrawals are being queued, too. The view of the wallets page on our mobile app is not impacted. We are investigating the root cause and working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Minor Resolved · 3 months ago · lasted about 1 hour
We are currently investigating an issue that’s preventing non Bitcoin withdrawals from being processed. Bitcoin withdrawals and deposits for all currencies on the platform remain unaffected. We apologise for any inconvenience caused, and will be sharing updates on this as soon as possible. All funds are safe. If you have any questions in the meantime, please contact Support.
Major Resolved · 3 months ago · lasted about 1 hour
Unscheduled Trading Engine Downtime
At 14:51:30 UTC trading on our platform was suspended due to a technical issue. We will publish updates as we work to bring trading back online. We remind our customers that all funds are safe and we apologise for any inconvenience. Deposits and withdrawals will be stored and processed once the issue is resolved. If you have any additional questions, please contact Support.
Minor Resolved · 3 months ago · lasted about 2 hours
INVESTIGATING - Issue with processing withdrawals and deposits for ERC-20
We have detected an issue on our systems that started at 05:03 UTC and that is preventing ERC-20 tokens withdrawals and deposits from being processed in a timely manner. We are investigating the root cause and will implement a fix as soon as possible. We remind our users that all funds are safe. If you have any further questions, you can contact Support.
Minor Resolved · 4 months ago · lasted 33 minutes
Issue with processing withdrawals
We have detected an issue that is preventing withdrawals from being processed on a timely manner. We are investigating the root cause and will implement a fix as soon as possible. We remind our users that all funds are safe. If you have any further questions, you can contact Support.
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