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This incident has been resolved.
Our provider has implemented a fix and is now monitoring the results.
One of our vendors is facing issues with transaction processing, causing issues with finalizing transactions for the following tokens:
-Cardano (ADA)
- Polkadot (DOT)
- Dogecoin (DOGE)
- Solana (SOL)
- Algorand (ALGO)
- Stellar (XLM)
- NEAR
- Avalanche (AVAX)
Sorry for the inconvenience.
If further assistance is required, reach out to our Customer Support team at https://support.bitso.com/
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